Our commitment
At Limelight Hair, we want everyone to feel welcome, both in the salon and when using our website. We aim to make information about our services easy to find and understand, and to support clients with different access needs.
Using our website
Our website is built with WordPress. We aim to make it easier to use by:
- Using clear text and readable layouts.
- Choosing colours with good contrast.
- Organising content with meaningful headings.
- Providing descriptive alternative text for informative images.
- Using labelled form fields and clear instructions.
- Supporting keyboard navigation and providing controls to pause rotating reviews.
- Adapting the layout for mobile phones, tablets and larger screens.
If you have difficulty using any part of the website, please tell us which page or feature is causing a problem. We’ll do our best to help and provide the information in another suitable way.
Visiting the salon
Please contact us before your visit if you have accessibility requirements or would like to discuss the salon’s layout. This helps us understand your needs and explain what support we can offer.
Where possible, we’ll work with you to:
- Discuss assistance with entering or moving around the salon.
- Allow additional time or adjust an appointment to support your visit.
- Communicate in a way that works for you.
Our premises may have limitations, so please speak with us before booking if a particular facility or adjustment is essential for your visit.
Contact us about accessibility
Call 029 2297 0444 or use our enquiry form. Please tell us what would help you access the website or enjoy your appointment comfortably.
Continuing to improve
We welcome feedback and aim to identify and address accessibility barriers as we develop our website and services. We’ll consider requests for reasonable adjustments individually and discuss the available options with you.